Help & FAQ
Getting Started
How do I use Essayne?
Essayne offers various AI-powered tools for essay writing and improvement. Simply select a tool from the homepage, enter your text or requirements, and let our AI assist you. You can use the service without signing in, but signing in with Google gives you access to additional features and PRO subscription benefits.
Do I need to create an account?
No, you can use Essayne without creating an account. However, signing in with Google allows you to:
- Access your request history
- Upgrade to PRO for unlimited usage
- Save your preferences
Features & Tools
What tools are available?
Essayne offers a wide range of tools:
- Essay Generation: Generate complete essays from topics or prompts
- Text Simplification: Simplify complex text into clear, natural English
- Paraphrasing: Rewrite text while maintaining meaning
- Grammar Check: Check and fix grammar errors
- Summary Generator: Create concise summaries of long texts
- Thesis Generator: Generate strong thesis statements
- Outline Generator: Create essay outlines
- AI Detection: Check if text is AI-generated
- Style Analysis: Analyze writing style and tone
- Vocabulary Enhancement: Improve word choice and vocabulary
- And more...
How accurate is the AI?
Our AI uses advanced language models (OpenAI, Google Gemini, and Groq) to provide high-quality results. However, we recommend reviewing all AI-generated content before using it. The AI is a tool to assist you, not a replacement for your own writing and critical thinking.
Free vs PRO
What's the difference between Free and PRO?
Free Tier:
- Limited requests per device
- Basic features available
- Word limits on some tools
PRO Subscription:
- Unlimited requests
- All features unlocked
- No word limits
- Priority support
- Request history
How do I upgrade to PRO?
Click the "Upgrade" button in the header, or visit the Upgrade page. PRO subscriptions are available as monthly ($7/month) or yearly ($49/year) plans. You can cancel anytime.
Technical Issues
The service is not working. What should I do?
Try the following steps:
- Refresh the page
- Clear your browser cache and cookies
- Check your internet connection
- Try using a different browser
- Wait a few minutes and try again (servers may be temporarily busy)
I'm getting an error message. What does it mean?
Common error messages:
- "Payment required": You've reached your free usage limit. Consider upgrading to PRO.
- "No response from AI": The AI service may be temporarily unavailable. Please try again.
- "Invalid input": Check that your input meets the requirements (word count, format, etc.)
Privacy & Security
Is my data safe?
Yes, we take privacy and security seriously. Your data is encrypted in transit and stored securely. We use industry-standard security measures to protect your information. For more details, see our Privacy Policy.
What data do you collect?
We collect minimal data necessary to provide our service: account information (if you sign in), device identifiers for usage tracking, and the text you submit for processing. We do not sell your data. See our Privacy Policy for full details.
Billing & Subscriptions
How do I cancel my subscription?
You can cancel your PRO subscription at any time through your LemonSqueezy account or by visiting the Cancel Subscription page. Your subscription will remain active until the end of the current billing period.
Do you offer refunds?
Please see our Refund Policy for information about refunds and cancellations.
Still Need Help?
If you can't find the answer you're looking for, please contact us:
- Email: support@essayne.com
- Check our Terms of Service
- Review our Privacy Policy
Last updated: January 13, 2026